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Privacy Policy
When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on out mailing list). We do not share your private information with anyone.
Shipping Policy
When placing your order, please keep in mind that our shipping days are Monday through Thursday, from 8 am to 3 pm (CST). Orders placed outside of these hours or on weekends (Friday, Saturday & Sunday) will be shipped the next business day.
In addition, our mailroom is closed on the following holidays: New Year’s, Marin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day.
Return & Refund Policy
At The Steve Mitchell Adventure Series, we want to guarantee customer satisfaction. We are here to assist you with your order and answer your questions. You can reach us by calling (817) 296-2302, Monday through Thursday from 9 a.m. to 5 p.m. Mountain Time.
Returns
You may return any items from your order for a full refund of the original price (shipping charges not included) within 30 days of when you received your order. To be eligible for a return, your item must be unused and in the same condition that it was received. Your item must be in the original packaging and in resellable condition. Your return must include a receipt or proof of purchase. Please note that you are responsible for return shipping unless the product is defective or there has been an error in processing your order. Once media products (DVDs, CDs, etc.) have been opened, you may only return them for an exchange of an identical product if the item proves to be defective (this does not include scratches and other damage that is the result of misuse). Please contact us immediately at (817) 296-2302 if any items from your order arrive damaged or defective.
Legal Notice
All information on this website is copyrighted by The Steve Mitchell Adventure Series. All rights are reserved. United States copyright law protects all materials contained on this site. By using this site, you acknowledge that The Steve Mitchell Adventure Series owns all intellectual property rights in and to the site and its contents and that these rights are valid and protected in all forms. You may not modify, remove, delete, augment, add to, exploit, publish, transmit, participate in the transfer or sale of, and/or create derivative works from the content either in whole or in part.
The Steve Mitchell Adventure Series will not sell or distribute any information, including personal or identifying information, which is obtained through your use of this website. The Steve Mitchell Adventure Series is not gathering such information, but may obtain such information by your communication directly with the website's Webmaster. Any names or information provided by users of the website shall only be used for the purpose such information is provided.
The Steve Mitchell Adventure Series is providing this website for your information purposes only. Certain organizations may choose to link this website to their own website. Such linkage is not meant to imply that The Steve Mitchell Adventure Series agrees with, supports, or concurs with the content such websites may contain. THE STEVE MITCHELL ADVENTURE SERIES IS PROVIDING THIS SITE AND ITS CONTENTS "AS IS" WITHOUT ANY OBLIGATIONS, LIABILITIES, OR WARRANTIES, EXPRESS OR IMPLIED, WHATSOEVER TO ANYONE WHO CHOOSES TO ACCESS THIS WEBSITE. EACH USER EXPRESSLY ACKNOWLEDGES THAT USE OF THIS WEBSITE AND ITS CONTENTS IS AT THE USER'S SOLE RISK. THE STEVE MITCHELL ADVENTURE SERIES DOES NOT WARRANT THAT THIS WEBSITE OR ANY OF ITS CONTENTS WILL BE CONTINUOUSLY AVAILABLE, ACCESSIBLE, NON-INFRINGING, OR FREE OF ERRORS OR VIRUSES OR ANYTHING ELSE MANIFESTING CONTAMINATING OR DESTRUCTIVE PROPERTIES, OR THAT THE INFORMATION CONTAINED IN IT IS ACCURATE OR RELIABLE. THE STEVE MITCHELL ADVENTURE SERIES WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY (INCLUDING INDIRECT, SPECIAL, AND CONSEQUENTIAL DAMAGES) THAT MAY RESULT FROM THE USE OF OR INABILITY TO USE ANY PART OF THE WEBSITE, OR FROM ANYTHING SUBMITTED OR POSTED BY USERS. THE TERMS OF THIS PARAGRAPH WILL SURVIVE ANY TERMINATION OF THIS NOTICE AND WEBSITE.
This site is created and controlled under the laws of the State of Colorado, which shall be the law giving effect to and interpretation of all terms and conditions hereunder. Any action pertaining to this website shall be in the State of Colorado with Larimer County the venue for such action. Any person named a party to any action regarding this website agrees to submit to the exclusive jurisdiction of the courts of the State of Colorado and of the United States of America located in the State of Colorado.
For further information regarding this website or anything related to it, you may e-mail admin@stevemitchelladventureseries.com or write to:
Steve Mitchell Adventure Series
Attention: Webmaster
836 Apple Hill Drive
Allen, TX75013
Children's Online Privacy Protection Act (COPPA)
Children's Information May be Received and Retained with Consent, but No Third Party Sharing
The Internet, as a widespread and often readily available resource, presents a host of possibilities and challenges for young users. We understand this, and are committed to providing an online experience for children that is safe and rewarding. In accordance with the Children's Online Privacy Protection Act (COPPA), we strive to safeguard the privacy of children who visit our website. Personal information is defined under COPPA as "individually identifiable information," information that helps others to identify a particular person. The following is information about data we may collect, how we use it, who has access to it, and what parents' and legal guardians' rights are with regard to the collection, storage, and use of their child's personal information.
Visitors to our website under age 13 are for the most part free to access the various features our site offers without disclosing any personal information. From time to time, however, we offer interactive programs and activities that may require children to disclose personal information in order to participate. We may also request personal information for demographic interests and research to help us provide for our parents and children. Children will not be required to disclose any more personal information than is reasonably necessary to participate in a program or activity. The information required may include the child's name, e-mail address, age, mailing address, along with other personal data.
Before children under age 13 will be permitted to disclose personal information to participate in any programs or activities, we require consent from a parent or legal guardian. In order to do this, we will ask the child to provide his or her first and last name and e-mail address, as well as the e-mail address of a parent or legal guardian. With this information, we will e-mail the parent or legal guardian and request consent for the collection and use of the child's personal information. Parents or legal guardians may give their consent by completing a consent form and returning it by mail or facsimile. Parents or legal guardians may also choose to give consent simply by e-mailing us directly. If parents or legal guardians choose this option, we will verify their e-mailed consent by follow-up letter, telephone call or e-mail. Once consent is given, the child will be permitted to participate.
Parents or legal guardians who provide consent to the collection and use of their child's personal information may revoke that consent at any time. They may also review and edit their child's information and request that information be deleted at any time. Parents or legal guardians who have any other questions or concerns about our privacy policy, who wish to revoke consent to the collection and use of their child's information and stop all future collection of that information, or who wish to review and/or delete their child's information may contact our Webmaster by e-mail at admin@stevemitchelladventureseries.com, by telephone at (817) 296-2302 or by mail at 836 Apple Hill Drive, Allen TX 75013. Parents or legal guardians must also verify their identity and relationship to the child by providing their name, address, and stated legal relationship to the child.
Use of Cookies
Besides sponsoring programs that may require the disclosure of personal information for participation, we may also use special technology called "cookies." Cookies are test files that contain pieces of information that a Web site transfers to an individual's hard disk. They can be useful for record-keeping purposes and help us to tailor our Web site to the interests and needs of our visitors. Cookies may also be used to increase session security. We do not in any way use this information to personally identify individual users.